
Answer a few simple questions about your symptoms and health history.

Your healthcare provider will build a personalized plan just for you.

Your medication will ship to you for free in discreet packaging.

Connect with your healthcare provider any time you need them.

Mounjaro® belongs to the glucose-dependent insulinotropic polypeptide (GIP) and glucagon-like peptide-1 (GLP-1) receptor agonist family of medications.
It's primarily used as a treatment for type 2 diabetes mellitus, in combination with metformin. These treatments are done as part of an overall treatment plan that includes dietary changes and exercise.
Typically, Mounjaro® is used in monotherapy when the person has contraindications or an intolerance to metformin.
For more resources, including a full list of the risks and benefits of Mounjaro®, please review the product monograph.
Mounjaro®'s main function is to lower your blood sugar levels, by helping your body release more insulin when your blood sugar is high.
Mounjaro® also works by reducing levels of glucagon, which is a hormone in your body that prevents blood sugar from decreasing too much.
Mounjaro® is primarily used as a treatment for people with type 2 diabetes, in combination with dietary changes and exercise.
In some cases, Mounjaro® is used by itself, as part of monotherapy. However, in some cases, it's used in tandem with other medications.
The most effective treatment plan needs to be determined by a licensed healthcare practitioner, based on each person’s current needs and medical history.
The specific dosage of Mounjaro® selected for you will be determined by your healthcare practitioner, but different doses are used the same way.
Mounjaro® injections are meant to be used under the skin (subcutaneously), which means you should never inject Mounjaro® into muscles or veins.
Follow the instructions on the package of your injection to prepare your dose. The best places to inject Mounjaro® are the front of the abdomen (stomach), the front of the thighs, and the upper arms.
You should only ever take your prescribed dose of Mounjaro®, and for the medication to work most effectively, it's best to take it at the same time each week.
The most common side effects from taking Mounjaro® injections include:
If you start to experience any serious side effects when taking your Mounjaro® injections, be sure to talk to your Livewell healthcare practitioner. They may be able to suggest alternative dosages or medications that may work better for you.
It's important to note that certain people shouldn't use Mounjaro®, including:
In addition to this, there areothers who should be cautious about using Mounjaro®. These are people who:
If you believe any of these additional conditions could apply to you, be sure to tell your Livewell healthcare practitioner during your assessment. They may be able to suggest alternative medications that could work better for you.
I was a little nervous about trying this out since they are new and don't have a lot of reviews but I was very happy with the service. Very fast shipping and the help team was responsive and answered my questions.
Received my prescription super quickly. The medical staff were really nice and helpful and provided me with the type of medication that I wanted, so nothing but good things to say.
I was happily surprised to see that this service exists in Canada. It was very simple to use, shipping was fast, and you have a chance to connect with a health care provider if you have any questions. Love the service!
*As of June 30 2025
Mounjaro® is one of the brand names for the medication tirzepatide. Mounjaro®'s active ingredient is the tirzepatide molecule.
In Canada, the cost of a one-month supply of Mounjaro® will vary depending on your coverage eligibility and the province. The pricing (before insurance coverage) is discussed during your online visit.
Mounjaro® comes in 6 different injectable pen formats: 2.5 mg/0.5 mL, 5 mg/0.5 mL, 7.5 mg/0.5 mL, 10 mg/0.5 mL, 12.5 mg/0.5 mL, and 15 mg/0.5 mL. Each pen holds multiple doses (usually 4 doses). Dosing per pen is dependent on your prescription which can be discussed with your Hims healthcare provider.
Yes, you can get Mounjaro® online in Canada, but first you’ll need to speak with a licensed healthcare provider to ensure Mounjaro® is right for you.
If they believeMounjaro® is the right medication for you, they’ll be able to write you a prescription, and with Hims, you can have your medication shipped directly to your home for free.
Requesting an online Mounjaro® prescription through Hims is a quick, seamless process.
All you need to do is complete an online assessment, at your convenience. One of our healthcare experts will be happy to talk to you about Mounjaro®, based on your health and medical history.
You can’t buy Mounjaro® online without a prescription, but with Hims you can get Mounjaro® prescribed online, if it’s an appropriate treatment option for you.
Complete a short online assessment, and if you’re approved by a healthcare provider, your medication will be shipped to your door for free.
No, you don’t need an appointment at a doctor’s office. You need to speak with a licensed healthcare provider, like those you’ll find at Hims, in order to get Mounjaro® online in Canada.
Thankfully, you can complete an online assessment with a registered healthcare provider from Hims, on your schedule. No long waits or sitting around a doctor’s office.
No, getting Mounjaro® online in Canada requires a prescription from a licensed healthcare provider, like those you’ll find at Hims.
In some cases, getting Mounjaro® may be covered by your insurance company. Speak to your insurance representative to see whether you’re covered to get Mounjaro® prescriptions online.
The good news is that if your prescription is covered, Hims is able to bill your insurer directly, and then mail your medication right to your home at no extra cost.
It's important to note that insurance coverage for online medications through Hims doesn't include the cost of your assessment.
Hims provides on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Launched in 2025, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
Anyone who is 18 years or older and located in Canada.
No. Hims provides a faster, hassle-free way for you to get a prescription to certain medications but our service does not replace your primary care provider. For matters that extend beyond obtaining a prescription lifestyle medication safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about the medications you are currently using.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialist to create an assessment process that can provide sufficient information for the healthcare provider to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Hims is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
After creating an account, you will complete a medical assessment for evaluation by one of the Hims healthcare providers.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determines a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare provider if you have questions about your medication or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
Your healthcare provider may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Hims account.
Your healthcare provider may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare provider within 24 hours of submission. If you’ve been waiting longer than this, please email support@hims.ca and we’ll look into it.
No. A prescription written by a licensed healthcare provider is required for all medication currently provided through Hims’s service. If you already have a prescription with at least one refill remaining, you can transfer it to the Hims Pharmacy network.
Please email our Customer Support team at support@hims.ca and they will be able to assist you with the transfer.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.
All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Hims shipments arrive in a nondescript blister package so you can have your medication shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your medication sent to you from our Hims Pharmacy network.
Our pharmacy partner currently ships the medication via a range of shipping carriers, include UPS, Fedex, Canada Post and local couriers.
Yes, your security is paramount to Hims’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Hims healthcare provider.
Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Hims is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.
Yes! In Canada, only a licensed healthcare provider can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Hims adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.
Absolutely. All prescriptions obtained via Hims are provided by licensed Canadian healthcare providers—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the experts on our medical team. Finally, all Hims Pharmacies are provincially accredited just like any retail pharmacy.
Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure.
Hims charges a fee for the online visit, but only if and when you are approved by the healthcare provider. In most cases the fee is $99 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare provider or pharmacist.
It depends. Medication costs vary from treatment to treatment but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your medication before insurance, during the online visit but will only be charged once approved. Once approved, your prescription will be sent to the pharmacy and we will process the payment and fill the prescription within one to two days.
Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Hims’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.
We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support
You will be charged for the online visit as soon as it is approved by the healthcare provider. From there, and after your prescription is activated by the pharmacy, you will be charged the medication cost for each shipment based on your chosen refill schedule. If you have provided insurance or benefits coverage details, it will be applied according to your plan.
Medication coverage varies greatly between different insurance plans.
The good news is that if you are covered, Hims can bill your insurer directly, and then ship your medications right to your door at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.
Insurance coverage for medications through Hims doesn't include the cost of your visit.
A Hims online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.